Reports to: Events Manager
Main purpose of the job:
To deliver great service to all customers.
To work with the hospitality team to ensure all service requirements are properly delivered on time and to a high standard.
Key Result Areas:
Food Preparation and Production
Ensure that the Hospitality catering is presented and served to a high standard and in a timely manner
Ensure all Hospitality is set up to a professional standard and delivered on time
Ensure all Hospitality equipment is clean and properly stored
Maintain sufficient availability of all provisions throughout the service period
Maximise all opportunities to reflect a professional image of the company
Ensure appropriate accompaniments and garnishes are offered
Hygiene, Health and Safety
Fulfil all cleaning tasks as identified by the cleaning schedule using the appropriate cleaning materials in a safe and responsible manner
Report any equipment and/or building fabric faults and any hygiene, health and safety hazards to the Hospitality Manager or Supervisor
Maintain excellent personal hygiene
Wear the correct uniform ensuring it is cleaned and pressed
Wear Personal Protective Equipment, as required, when carrying out specific duties
Comply with all Company hygiene and health & safety procedures ensuring compliance with the company Health, safety and food safety manual
Customer Service
To smile and adopt a welcoming attitude to all customers and visitors
Acknowledge and treat all customers and clients in a polite and professional manner referring them to the Hospitality Manager where necessary
To ensure all the events spaces/ venue hire spaces are clean and tidy at all times and pay attention to the overall environment making it inviting for our clients
Address all comments in a positive manner
Maintain discretion at all times
Communicate client/customer feedback to the Hospitality Manager
Team Effectiveness
To be an active member of the hospitality team supporting colleagues in the delivery of the overall contract
To attend all necessary training courses and team meetings as required by your manager
To ensure you work to the defined standards of Graysons and the client, asking for guidance and clarification as necessary
Schedule:
* Monday to Friday
* Weekend availability
Job Type: Zero hours contract
Pay: £13.85-£16.00 per hour
Benefits:
* Company pension
Experience:
* Catering: 1 year (preferred)
Work Location: In person
Pay: £13.85-£16.00 per hour
Work Location: In person