We’re working with a leading UK shopping centre to recruit an Operations Manager – a key role overseeing day-to-day operations at one of the city’s flagship retail destinations. If you’re an experienced operator with a background in managing complex sites, leading supply partners, and ensuring high safety and service standards – this could be your ideal next step. What’s in it for you? ✅ Take the reins on all operational activity for a major shopping centre ✅ Lead service delivery, maintenance, H&S, and supplier performance ✅ Build strong tenant relationships and support seamless centre operations ✅ Play a vital role in maintaining asset value and compliance excellence ✅ Be part of a high-performing management team with real progression opportunity Who we’re looking for ✔ A facilities or operations management professional from retail, commercial, or multi-let property ✔ Strong experience managing contractors, H&S, compliance, and PPM programmes ✔ Confident handling budgets, invoicing, and supplier contracts ✔ A hands-on leader with excellent organisational and reporting skills ✔ Ideally IOSH or NEBOSH certified, with a proactive and safety-first mindset Great communicator, detail-oriented, and thrives in a dynamic, customer-facing environment? Let’s talk. Interested or know someone who might be? Get in touch at alec@andersenjames.com or apply directly to this listing.