Sc cleared user researcher (mid-senior)

SC Cleared User Researcher (Mid-Senior) - Central Government (Contract)
Duration: ASAP start for an initial 6 months
Rate: £540 per day (Inside IR35)
Location: Remote working with occasional onsite attendance
Clearance: UKSV SC (active)

We are seeking a mid-senior level SC Cleared User Researcher to support a UK Central Government department on a complex digital delivery programme. This Inside IR35 role requires an experienced researcher who can independently plan and deliver high-quality research while influencing product and service decisions.

The Role

You will lead and deliver user research across one or more services, ensuring user needs and insights are at the heart of decision-making. You will work closely with designers, product managers, policy teams, and engineers to shape services that meet real user needs and government standards.

Key responsibilities include:

1. Planning and delivering qualitative and quantitative user research across discovery, Alpha, beta, and live

2. Selecting and applying appropriate research methods, including interviews, usability testing, surveys, and field research

3. Synthesising research findings into clear, actionable insights

4. Communicating evidence effectively to multidisciplinary teams and senior stakeholders