Job overview
Our team is just that – a team – all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start, and will have experienced Catering Staff to help you along the way.
This is a challenging but rewarding job role and there’s no doubt that will need a motivated, enthusiastic team player, who is willing to work hard within a strong team, to provide a KEY service within the hospital for both staff and patients.
Main duties of the job
Your day to day role will assist with all associated duties connected with the preparation and delivery of staff and patient meal services. You will assist our chefs with food production for all areas including wards, dining rooms and satellite venues. It goes without saying that you will be required to adhere to departmental standards and food hygiene regulations. You will also act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care.
Working for our organisation
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
1. Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs
2. Communicate with a range of customers in person and over the telephone to understand individual needs and provide information relating to the catering service
3. Undertake all duties relating to food service, including:- preparing food service areas and equipment serving food and drinks at hospitality events held on Trust premises and occasionally in other locations delivering and collecting meal trolleys to/from wards and departments clearing and tidying up after any catering operation
4. Prepare simple food items using appropriate food preparation equipment, including:
washing, cutting and weighing of ingredients cooking simple food and snacks storage of food item
5. Undertake cleaning either manually or using mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils
6. Operate cash registers in retail areas, demonstrating diligence at all times
7. Report any defective equipment or health and safety hazards to immediate supervisor
8. Proactively support the continued development of the catering service
9. Maintain and develop own competence
Person specification
Education and Qualifications
Essential criteria
10. Computer literate
Desirable criteria
11. Knowledge of Basic Health and Safety
12. Working towards or completed Level 2 Certificate in Food Hygiene
Knowledge and Experience
Essential criteria
13. Previous experience in the Catering Industry
14. Previous experience in dealing with the public
15. Knowledge of Information Governance
16. Awareness of the standards of hygiene and cleanliness within a healthcare setting
Desirable criteria
17. Knowledge of Therapeutic diets
18. Awareness of confidentiality in an NHS environment