For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. POSITION PURPOSE The Retail Supply Planner supports our retail stores by managing and implementing inventory and planning strategies that optimises stock in all our locations whilst delivering strong on shelf availability (OSA) and minimising waste. You will play a pivotal role in product launches, planning for seasonality and peak trading to ensure our plans align with commercial and brand objectives. Working closely with cross-functional teams, you will analyse sales patterns, anticipate demand, and refine planning methodologies to maintain a balance between efficiency and the elevated in-store experience our customers expect. The role will be based in London. MAIN RESPONSIBILITIES Catalogue Management Ownership of planning and inventory parameters for new product launches and discontinued SKUs. Optimising the catalogue based on store tiering systems to support and deliver commercial objectives. Inventory Management & Operational Excellence Implementing inventory and planning strategies to deliver the commercial and supply chain objectives. Deliver and report the KPIs in line with the company targets – On-Shelf Availability, Waste, Days Cover. Collate and improve Out-of-Stock Reporting. Partner across teams covering order-to-delivery, identifying & co-ordinating solutions to any supply chain challenges. Continuous Improvement Optimise the operational execution of our retail stores - continuing to refine processes & implement new initiatives to improve accuracy, efficiency, and agility. Work with stakeholders to scope and implement planning systems & reporting enhancements available within the wider group. Stakeholder Relationship Management Build an understanding of “life in store” through store visits & close collaboration. Communicate and interact with stores & retail management on a regular basis to ensure optimum service and exceptional in-store experience. Partner with key stakeholders [Planning, DC, Retail, IT] to drive improvements in end-to-end processes & ensure optimal ways of working. Collaborate with both the Aesop & L’Oréal European retail supply team to identify & implement best practices. Who Are We Looking For? Bachelor’s degree in business, supply chain or other relevant fields. A minimum of 3 years’ experience in retail supply planning, inventory management, or a related field within a retail environment. Experience with S&OP a necessity, IBP experience preferred. Advanced level Microsoft Excel (Power Query experience advantageous). Exceptional communication and collaboration skills, with an ability to navigate cross-functional relationships. What's on Offer We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives, and encouraging deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs. Employee benefits include: Flexible, hybrid working pattern. Generous product discount allowance and bi-annual complimentary product allocation. Paid volunteering allowance for all employees. Bonus opportunity based on personal, and business, performance. Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities. Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app, and summer hours options. The opportunity to work in a dynamic and stimulating environment alongside a talented team. Aesop proactively seeks out curious, creative, passionate individuals who think laterally and are capable of delivering work of the highest standard. We place great importance on employee retention and development. If this sounds like something you may be interested in, please do apply now. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging plays an important role in the success of our organisation.