A fantastic position has become available at our Rainscreen Client for an experienced Technical Support Manager. We are looking for the perfect person to join their small and friendly team. They offer a vibrant and friendly working environment with a great team atmosphere, opportunity to take initiative and develop skills with diverse tasks. The Salary for the role is up to £50,000 with target driven bonuses on top. Ideally you will have Competence and experience in Internal Technical Support, with specific experience in Rainscreen Ability to develop the support team in catering for the needs of internal and external customers Enhancement of current procedures, processes and applications in order to increase customer satisfaction Have an analytical approach, provide direction and ideas Strong organizational, problem-solving, communication and customer service skills