Job Description
Reporting to: Engineering Team Leader
Reports: Monthly management team reports, project status reports, including commercial reports
Responsibilities
1. Technically support a project from inception through the entire lifecycle of design and implementation, factory acceptance testing, and site acceptance testing.
2. Assemble and configure control system products, including all interfaces to third-party systems, with a disciplined approach to system configuration, backup, and restoration.
3. Configure IP public addresses and voice alarm systems to interface with control systems.
4. Produce project-specific design and test documentation for control systems.
5. Prepare all required customer and internal handover documentation.
6. Create project-specific user reference documentation, maintenance manuals, and deployment guides.
7. Understand company processes and operate within them.
8. Design and support customer upgrade and migration plans.
9. Troubleshoot and maintain a knowledge base for PAVA and control system products.
10. Support service desk activities as required for in-service systems.
11. Travel opportunities within the UK and internationally to support local teams during implementation and in-service support of customer projects.
Knowledge, Skills, and Experience Required
1. Platform engineering expertise.
2. Knowledge of Layer 2 and Layer 3 networking, with a good understanding of Multicast.
3. Experience with Ubuntu or Debian-based Linux system administration, including technologies such as:
* System services
* PostgreSQL
* XMPP inter-process communication
* XML configurations
* SIP and Asterisk
* Bash scripting
* Python programming
Education
* Degree-level qualification in Electronic Engineering, Computer Science, or a similar field.
* Vocational and work-based learning experiences are also valued.
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