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Volunteer Engagement Coordinator
This is an exciting opportunity to join a growing organisation and a developing team that recruits and supports young leaders to transform educational and social outcomes for pupils across the UK.
As Volunteer Engagement Coordinator, you will lead regional attraction work to build a pipeline of high-quality volunteers who are motivated to apply for the City Year programme.
Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.
Position: Volunteer Engagement Coordinator
Location: London Office (Kings Cross), Recruitment Events, Training Venue and home. Typically, 3 days per week are worked from home.
Hours: Full-time, Monday to Friday, 35 per week
Salary: £26,700 per annum
Duration: Permanent
Start date: February 2026 (with some flexibility)
Closing Date: 11 January 2026
Interviews: Commence week of 12 January 2026
The Role
You will be responsible for delivering an efficient, end-to-end recruitment service from attraction and selection through to retention and onboarding, ensuring that outstanding volunteers are recruited to achieve excellent outcomes for the schools and pupils we support.
In this role, you will drive recruitment and engagement in your region, ensuring that targets are met, customer service is exceptional, and effective relationships are built. You will also contribute to national projects and develop creative approaches to recruitment and engagement that work for your area. This position offers both responsibility and autonomy to identify, attract, and support exceptional volunteers and team leaders motivated to drive and shape social change.
Main duties and responsibilities include:
1. Responsibility for the attraction of high-quality applicants
2. Selection of high-quality candidates aged between 18-25
3. Retention and onboarding volunteers
4. Developing marketing and promotional activities
5. Monitor and evaluate systems and processes
6. Collaboration
About You
We are looking for someone with experience and skills as below.
7. Strong belief, enthusiasm and commitment to City Year’s programme, mission and values
8. Understanding of recruitment, engagement, or sales processes, with a track record of meeting targets
9. Experience working with a range of stakeholders
10. Experience planning and delivering events or presentations to diverse audiences (, young people, university students)
11. Knowledge of the UK school leaver and graduate markets, the education sector, youth social action, and the volunteer sector
12. Experience using an ATS (applicant tracking system) or CRM database (desirable)
13. Strong interpersonal and relationship-building skills, with the ability to engage a wide range of audiences
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
14. Great holiday entitlement
15. Training including degree-level qualifications
16. Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
17. Free eye tests and £20 off glasses
18. Interest-free travel season ticket loans
19. Interest-free bike loans under the “Cycle to Work Scheme”
20. Interest-free Loans to assist employees with welfare or financial hardship
21. 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
22. Regular all staff wellbeing sessions with external wellbeing experts
23. Reservist friendly employer - Bronze award
24. Laptop and mobile phone
Other areas of experience may include Volunteer Engagement, Volunteer Recruitment, Volunteer Coordinator, Volunteer Coordination, Volunteer Engagement Coordinator, Volunteer Officer, Volunteer Recruitment Officer, Volunteer Coordination Officer.
Please note this role is being advertised by NFP People on behalf of our client.