Job Description
Company Overview:
Capex is a leading innovator in conversational AI technology, offering state-of-the-art solutions that have already garnered acclaim in the financial sector among others.
To further our growth, we seek a dedicated Regional Manager to take over these responsibilities and drive business development in Europe and the UK market.
Job Description:
Strategic Planning for Business Expansion:
* As the Country Manager, you will be responsible for hitting revenue targets, developing strategies, and building a team to achieve these goals.
* Drive business development efforts, including but not limited to client acquisition, strategic partnerships, and alliances.
* Manage projects involving system development and dialogue scenario creation.
Client Acquisition & Relationship Management:
* Focus on Direct-To-Consumer businesses and products, understanding their challenges, and offering tailored AI dialogue solutions.
* Build and maintain strong relationships with clients and stakeholders.
* Ensure high levels of customer satisfaction by delivering quality products/services and addressing client needs promptly.
* Engage in upselling and cross-selling to maximize revenue from existing clients.
Operational Management:
* Solution deployment wide, ensuring system development and dialogue scenario creation meet the expectations and requirements of clients.
* Ensure that all organizational and system operations are carried out efficiently and comply with local laws and regulations.
* Oversee budgeting, financial planning, and cost control to maintain profitability.
* Implement and monitor key performance indicators (KPIs) to measure success and drive continuous improvement.
Leadership, Team Building and Management:
* Build and lead a high-performing team, ensuring alignment with the company’s culture and values.
* Oversee recruitment, training, and professional development of employees.
* Provide direction and mentorship to team members, fostering a productive and motivated work environment.
Communication and Reporting:
* Serve as the main point of contact between the local office and the company’s headquarters.
* Report on the country’s performance, challenges, and opportunities to the executive team.
* Ensure effective communication of the company’s vision, goals, and strategies to the local team.
Compliance and Risk Management:
* Ensure that the company operates within the legal and regulatory framework of the country.
* Identify and mitigate risks associated with the business operations.
* Oversee any legal issues, including contracts, partnerships, and local compliance matters.
Our Ideal Candidate:
* The ideal candidate is aligned with Capex’s mission of harmonizing AI and human interaction to enhance human capabilities.
* 5+ years of experience in managing positions at digital marketing agencies.
* 5+ years of experience in corporate sales/consulting/solution sales with a track record of leading large corporate projects.
* 5+ years of experience in business operations/solution management with a knowledge of post-sales solution deployment process and practice.
* Experience in Digital Marketing, Adtech, Martech, or Programmatic Advertising is a plus.
* Experience in forming a sales team and working in customer success.
* An autonomous, strategic thinker passionate about solving business challenges.
* Eager to collaborate with engineering and production teams on product updates.
* English language proficiency is required.
Working at Capex:
* Competitive salary (range: 90,000GBP to 130,000GBP based on experience).
* Performance-based bonuses.
* Comprehensive benefits, including health insurance and paid time off.
* A unique opportunity to scale a business from zero to one in Europe and the UK