Overview
Customer Team Member (18+) Penistone. 20 hours p/w. Various shifts available including evenings and weekends. An exciting SPAR Customer Team Member role at SPAR Penistone. You will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the continuous improvement of the store, ensuring great customer service, through the values “Brilliant Basics, Moments of Wow, Food for later and Food for now!”
Key Tasks / Responsibilities
* Customer Service: Greeting customers in a friendly and welcoming manner; answering inquiries about products and services; assisting customers in finding items; processing purchases efficiently and accurately through the tills; maintaining a positive and friendly service; upselling selected products and highlighting multi-buy offers to maximise sales.
* Store Operations: Checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and correct expiration dates; completing tasks such as date checking, stock and gap checking, price changes, promotional displays; adhering to all company policies and processes.
Key Skills / Knowledge
* Previous experience in a similar role and/or industry is preferred
* Ability to reliably follow instructions and procedures with excellent attention to detail
* Understanding of retail legislation responsibilities and support for adherence
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward
* Experience with a “Challenge 25” policy is desirable
* Keen and enthusiastic approach to working both in a team and independently
* Previous cash handling experience is preferred but not essential
What’s in it for you?
* Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
* Supportive, multi-diverse culture and opportunities for training and development
* Gain hands-on experience in a high-volume, fast-paced convenience store
* Generous staff discount in SPAR stores (excl. Alcohol & Cigarettes)
* Internal promotion opportunities
* Paid breaks and free tea & coffee
* Early access to pay through ‘EarlyPay’
* 24/7 access to payslips and rotas via HR/Payroll portal
* Wellbeing support (emotional, counselling, legal and financial advice)
* Company Pension Scheme / NEST
* Life Insurance (1x to 6x annual salary with pension)
* Extra Holidays - Purchase Scheme
* Cycle to work scheme
* Long Service Awards
Inclusive environment: Disability Confident employer with a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Details
* Department: Retail SPAR jobs (inc Greggs/Subway) – Customer Team Member
* Contract type: Permanent
* Hours: 20 hrs p/w
* Salary: Up to £12.25 p/hr (depending on age)
Closing date for applications: 22nd October, 2025
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