The Opportunity
A vacancy has arisen for an E-Category & Insights Manager to join our EU eCommerce team in London, UK. This is a permanent position and will report to the Head of eCommerce & Insights.
This role will be a strategic growth focused & customer facing role – turning online/category/Shopper analytics and insights into compelling reports and recommendations that support commercial planning and category growth. They will be responsible for fuelling Omnichannel growth by analysing market trends, customer behaviour, competitive landscape, and emerging technologies to identify growth opportunities.
Insight Generation & Category Strategy Support
1. Translate large data sets into actionable insights using tools such as Amazon Seller/Vendor Central, Pacvue, 1DS, Euromonitor, Dexi, CIQ, SimilarWeb.
2. Identify market, shopper, and category trends to support commercial teams in developing customer-facing strategies that drive category growth.
3. Build value-adding, insight-led category stories tailored to retail partners and internal stakeholders.
4. Present insights in business reviews, customer meetings, and commercial planning sessions to influence action.
5. Sharing Insights with broader E-Com Channel teams including Bricks & Clicks, Pureplay and DTC
Omnichannel Strategy Development & Execution
6. Develop and implement data-driven omnichannel strategies based on customer behaviour, competitive landscape, and digital shelf performance.
7. Collaborate with customer teams to optimize brand presence and conversion across both DTC and third-party platforms.
8. Collaborating with key FDM customers / retailers in market to drive Online Category Development e.g. Tesco
Performance Tracking & Reporting
9. Lead the upward reporting of omnichannel performance across the EU, providing regular updates and executive-ready reports and presentations. Reporting to International and Market Leadership Teams
10. Own CIQ Success Scorecard, tracking KPIs on digital shelf health, share of search, content compliance, and conversion rates.
11. Ensure consistency and quality of reporting by reporting data accuracy issues across platforms and vendors.
Competitive & Pricing Intelligence
12. Monitor competitor activity across eRetailers and DTC platforms, using tools like SimilarWeb, Pacvue, and internal trackers to identify risks and opportunities.
13. Deliver pricing and promotional analysis to inform strategy and ensure competitiveness across channels.
Cross-Functional Collaboration & Process Improvement
14. Work closely with sales, marketing, media, and supply chain teams to ensure alignment on eCommerce and omnichannel objectives.
15. Identify and recommend process improvements that streamline insight delivery and enhance category decision-making.
16. Foster a data-led culture by sharing tools, dashboards, and best practices across teams.
17. Responsible for the Data & Analytics Manager
The Skills you will bring to the team
18. Minimum of 4-5 years of experience in category management and working on ecommerce landscape
19. Solid experience in building and executing omnichannel strategies that integrate traditional retail and eCommerce.
20. Strong aptitude for analysing data, identifying issues, and delivering actionable, data-driven recommendations to inform decision-making.
21. Experience using data analytics tools such as Power BI/Tableau to effectively sort data
22. Experience distilling insights from analytics and effectively communicating performance data to cross functional teams.
23. Strong Microsoft Excel and PowerPoint skills (insightful data presentations, storytelling to bring analysis to life)
Where and how you will work
The opportunity will be based in London withhybrid working arrangements available through ourwhich allows you a greater choice in how you work and live, giving you a better work-life balance.
What we would like to offer you!
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, competitive salary.