Job Title: Office Administrator Customer Support & Logistics
Location: Deeside, UK
Hybrid, 3 days in the office, 2 days working at home after the completion of 3-month probationary period.
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8:00am 4:30pm (30-minute lunch break)
Are you an experienced Office Administrator looking for a new challenge?
Do you thrive in a fast-paced, varied role where no two days are the same? Would you like to be part of an innovative, market-leading company that makes a real difference in peoples lives?
About Us
The Temporary Solutions Group provides alternative accommodation solutions to UK insurers, local authorities, and healthcare providers. We support individuals and families affected by fire, flood, or injury, helping them remain in their homes while repairs or adaptations are made.
As we continue to grow and expand into new market sectors, were looking for a proactive and friendly Office Administrator to join our supportive team based at our Deeside head office.
What Youll Be Doing
* Handling incoming customer enquiries via phone and email, logging details accurately in our CRM
* Coordinating delivery and collection requests
* Providing general administrative support across the business
* Regularly updating company literature and documentation
* Following internal procedures and Health & Safety guidelines
* Communicating effectively with other departments to resolve issues
* Contributing to process improvements and team collaboration
What Were Looking For
* Strong customer service skills and a professional telephone manner
* Experience working in a busy office environment
* Ability to prioritise tasks and adapt to changing demands
* Confident using Microsoft Office (Word, Excel, Outlook)
* CRM/database experience desirable but not essential
* A positive, can-do attitude with great team spirit
What We Offer
* Competitive salary
* Permanent, full-time position
* 20 days holiday + your birthday off
* Supportive and friendly team environment
* The chance to make a meaningful impact every day
Benefits
* Company Pension Scheme
* Quarterly Bonus Scheme
* On-site Parking
* Company Benefits Scheme via Sage including high street discounts and gym discounts.
* Paid sick leave is provided within a defined allowance over a rolling 12-month period
If youre ready for a new opportunity and want to join a company that truly supports people in times of need wed love to hear from you. Apply today!
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