To be considered for this position Internal Delivery Administrator you must be a current employee of JJ Food Service Ltd.
Group
Operations
Team
Enfield Delivery
Job Type
Full Time
Job Role
Delivery Administrator
Position
Enfield - Delivery Administrator
Report To
Delivery Supervisor/Branch Manager/Transport Administration Manager
Reported From
N/A
Primary Responsibility
• Play a part within Delivery Team to ensure high standard of service is delivered when transporting products to customers
• Maintain excellent customer service, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.
List areas of daily and long-term responsibilities
• Prepare relevant documentation for the dispatch.
• Collecting and providing the accurate amount of money in accordance with payment terms and invoice adjustments from Drivers
• Count and process collected money from driver’s routes in a safe manner
• Report discrepancies immediately
• Identify counterfeit money
• Deal with personnel queries offering well-timed solutions to the Transport Team
• Liaise with other departments with day to day Transport issues
• Dealing with day to day Driver/Helper queries
• Answering and dealing with incoming calls
• Plan and organize all deliveries, working within necessary constraints of dates, routes, vehicle size, stock capacity etc.
• Ensure drivers are following routes according to company’s rules and procedures
• Distribute employee documentation in a timely manner and dispatch of routes to delivery personnel
• Ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times
• Ensure compliance with policies and procedures for Health & Safety
• Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals
• Seek to improve relations with regard to the provision of efficient communications to facilitate product development and issue management
• Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)
Education
4 GCSE’s A-C including English and Mathematics or equivalent qualifications
Relevant work experience will be considered
Physical Requirements
Lifting: The job will involve manual handling (lifting or moving products or equipment). You will be provided with training to undertake manual handling safely, using the equipment provided where necessary.
Physical requirements: pushing, pulling the trolley to carry the above items occasionally.
Equipment: you will be trained to use appropriate equipment depending on the load you are required to lift.
Skills
• Excellent communication and 'people skills'
• Excellent organizational and multi-tasking skills
• Strong computer skills and experience working with applications such as Microsoft Excel, Dynamics AX
• Attention to detail
It is an express condition of employment that you are prepared, whenever necessary, to transfer to alternative groups or duties within our business. During holiday periods, etc. it may be necessary for you to take over some duties normally performed by colleagues. This flexibility is essential as the type and volume of work is always subject to change, and it allows us to operate efficiently and gain maximum potential.