Company Description
At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 and a record breaking 2025 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for. There has never been a better time to join us!
Job Description
JDP is seeking a Trainee Technical Support Assistant to join our Civils & Drainage Technical Support team. This is an excellent entry‑level opportunity for someone looking to build a long‑term technical career within a stable, growing organisation that strongly supports training and progression.
You’ll work alongside experienced team members, gaining hands‑on experience in drainage take‑offs, technical documentation, and system design. Full training will be provided, with progression toTechnical SupportAssistant expected within 18–24 months, subject to performance.
Key Responsibilities
1. Assist with drainage take-offs using Active Take Off software
2. Prepare manhole schedules and supporting documentation
3. Maintain accurate technical records
4. Respond to phone and email enquiries from branches and customers
5. Liaise with suppliers for quotations and product information
6. Attend internal meetings and supplier training
Qualifications
Candidate Requirements
Essential:
7. GCSEs (A–C) in Maths, English & Science (or equivalent)
8. A-levels (or equivalent)
Desirable:
9. Basic AutoCAD knowledge
10. Microsoft Office skills
11. Full UK driving licence
No previous industry experience required – just enthusiasm, commitment, and a willingness to learn.