Leading Facilities Management and Construction company delivering high-quality services across commercial, industrial, and public sector projects seek a skilled and proactive Helpdesk Advisor to support their internal teams and ensure the smooth operation across multiple job sites and offices.
You will serve as the first point of contact for internal and external users seeking technical assistance. You will be responsible for managing help desk processess including scheduling and resolving issues to conclusion including those on construction sites
You will ideally have:
*
Proven experience in a Help Desk or Support role .
*
Strong knowledge of Windows OS, Microsoft 365
*
Experience supporting remote and field-based users.
*
Excellent troubleshooting and problem-solving skills.
*
Strong organizational and communication abilities.
*
Ability to work independently and prioritize tasks effectively.
*
Experience in the construction or facilities management industry (ideally but not essential)
Monday to Friday 8am to 5pm - I hr lunch