Salary: £32,000 - 37,000 per year Requirements: Previous experience working for an MSP in support/implementation capacity. Strong understanding of IT, networking, virtualisation, M365 and Azure at 2nd Line Level. Strong problem-solving and analytical skills. Full driving license. Responsibilities: Carry out routine, ad hoc, and project-related administrative tasks to maintain the systems. Install, maintain, administer, and support all IT infrastructure within the business and act as an escalation point for support. Provide technical 2nd Line support for supplied solutions. Support Sales and Project Teams with technical input. Draft and prepare technical documents. Stay current with system information, ensuring all changes and updates are documented for future reference. Technologies: Azure Support Cloud More: We are a Technology Managed Services business based in North Birmingham, seeking an IT Support Engineer to join our technical team. This role is vital for supporting both our internal customers and our wide customer base while fostering strong relationships with third-party partners. We offer a competitive salary of £32,000 to £37,000 depending on experience, alongside an enhanced employee benefits programme. We are eager to move quickly in the hiring process. last updated 19 week of 2026