Responsibilities
* Front of House duties : meet & greet guests; manage reception calls, mail / packages and office supplies; manage Artist fan mail; arrange courier collection & posting; arrange ground transport for staff; prepare boardroom for meetings; maintain a tidy and organised office workspace.
* Manage daily UK & USA Music Charts.
* Assist with the Warehouse Project : organise & catalogue items; and database work.
* Assist HR & Ops Manager and Personal Finance & Ops Manager : coordination of office maintenance; monitoring utility accounts & sending invoices for records and / or payment to the accountant; taxing company vehicles.
* Assist with Telecoms & IT : provide support to staff when required; troubleshoot issues with service providers, order & onboard new equipment.
* Assist with Office Security : manage office keys; Keyholders and general maintenance of security / alarm system.
* Day-to-day management of Office Cleaning : consult with cleaning company; monitor standards; manage & order supplies when required.
* Booking travel arrangements for office & house staff : flights, hotels & accommodation when required.
* Support EA to Principals and EA to Chief of Staff with various tasks including gift arrangements for birthdays & Christmas and ad hoc tasks.
* Provide holiday cover for EA to COO. 1
* Provide support, perform general admin duties and ad hoc requests for the wider team. Knowledge,
When required assist with the coordination of various projects & suppliers; organise office social events; daily admin and maintain files & records.
Skills and Experience
* Discretion.
* Clear and effective communication skills (both written & verbal).
* Excellent time management skills.
* Ability to multi?task and prioritise work, anticipate problems before they arise and work both independently and with the team to find solutions.
* Ability to work in a fast?paced environment with an organised, methodical and calm approach.
* Ability to operate in a dynamic, constantly evolving environment.
* Experience with MS Office (Outlook, Teams, Excel, Word, PowerPoint) and Zoom (booking, circulating, hosting and recording).
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