Contract Role: Prompt Engineer (Salesforce & Generative AI Integration)
Duration: 4–5 months (November – March)
Day Rate: £600–£700 (Inside IR35)
Location: Fully Remote (UK-based candidates only)
Overview
We are seeking a highly skilled Prompt Engineer with deep expertise in the Salesforce platform and hands-on experience in Generative AI integration. This role bridges the gap between business requirements and intelligent automation, crafting high-impact prompts and embedding AI capabilities into Salesforce workflows to enhance customer experience and operational efficiency.
Key Responsibilities
Salesforce Platform Expertise
Design and configure Salesforce objects, data models, and automation using Flows, Apex, and Lightning Web Components (LWC).
Leverage Service Cloud and Sales Cloud functionality to support AI-driven use cases.
Integrate Einstein AI and Prompt Builder within Salesforce environments.
Prompt Engineering Fundamentals
Develop clear, context-rich prompts for generative AI models, ensuring accuracy and relevance.
Apply role-based prompting, task specificity, and format constraints.
Continuously refine and iterate prompt logic based on output quality and user feedback.
Business Process & Use Case Design
Translate business needs into actionable GenAI use cases.
Collaborate with subject matter experts to define, validate, and prioritize AI-driven solutions.
Document prompt logic and use cases for scalability and future reuse.
Testing, Validation & Compliance
Review GenAI outputs for accuracy, safety, and compliance with company standards.
Configure and test Lightning components and AI features within Salesforce workflows.
Ensure all AI implementations adhere to ethical and security guidelines.
Integration & Automation
Embed generative AI features directly into Salesforce UI and case management flows.
Integrate external AI services using APIs and middleware platforms.
Contextualize prompts using real-time Salesforce data and user inputs.
Collaboration & Communication
Partner with solution architects, developers, and business analysts.
Support training initiatives and document best practices for prompt engineering.
Present findings, performance metrics, and recommendations to leadership and stakeholders.
Continuous Improvement & Analytics
Monitor prompt performance and gather user feedback to inform optimizations.
Conduct A/B testing, audits, and surveys to refine prompt strategies.
Stay up to date with AI trends, Salesforce releases, and evolving platform capabilities.
Qualifications
5+ years’ experience in Salesforce platform development and configuration.
2+ years’ experience in prompt engineering or generative AI implementation.
Proficiency in Apex, LWC, Flows, and Salesforce integration frameworks.
Familiarity with Einstein AI, Prompt Builder, and GenAI APIs.
Strong analytical, communication, and documentation skills.
Experience working in agile, cross-functional teams.
Preferred Skills
Experience with AI model tuning and prompt chaining.
Understanding of data privacy and AI ethics in enterprise environments.
Certifications such as Salesforce Platform Developer and Salesforce AI Associate (preferred).
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