Job Description
About Our Client & the Role
Our client is a leading organisation within the commercial real estate sector, overseeing an impressive portfolio of clients and their properties, and committed to delivering high-quality, integrated property services. They are now seeking a Director to support the seamless delivery of Property Management and Surveying services across a defined portfolio. This is a pivotal leadership position focused on operational excellence, service integration, and exceptional client delivery.
Key Responsibilities
1. Lead and develop a high-performing team of Property Management professionals, promoting collaboration and cross-functional ways of working.
2. Implement consistent operational standards, KPIs, and processes to ensure best-in-class property service delivery.
3. Build strong client relationships, conducting regular service reviews and identifying opportunities to enhance service quality and value.
4. Oversee resource planning and allocation across multiple clients and assets, ensuring effective utilisation and cost efficiency.
5. Drive integration between service lines by improving workflows, enhancing knowledge sharing, and ensuring process compliance.
6. Champion the use of technology platforms to improve data quality, operational efficiency, and service performance.
7. Monitor financial...