Business Development Manager – Heartbeat UK
Overview
Heartbeat UK is seeking a dynamic, high-energy Business Development Manager to spearhead growth through confident, accountable, and results-driven leadership. You will build strong pipelines, weed out unqualified leads, and propel Heartbeat's expansion across key sectors—all while embracing our flexible, hybrid structure. This role demands urgency, tenacity, and a passion for exceeding targets. Expected time split: 40% at HQ, 60% in the field. Hours are centred on 08:00–17:00 Mon–Thu and 08:00–13:00 Fri. The position is
available immediately
.
Key Responsibilities
* Strategic Pipeline Building
: Map, target, and qualify priority accounts; nurture those where Heartbeat can deliver meaningful value using intelligent radar to eliminate wasted opportunities.
* Prospecting & Lead Generation
: Proactively identify new opportunities across fit-out, retail, hospitality, and related industries; engage decision-makers to secure meetings and accelerators.
* Opportunity Qualification
: Apply discernment in sorting valuable prospects from low-conversion leads, saving time and maximising impact—ensuring only high-value opportunities progress.
* KPI-Driven Performance
: Deliver a strong, qualified pipeline, conduct ≥10 meetings/month, produce ≥2 proposal per week, and continually exceed monthly and quarterly targets (
* Proposal & Tender Management
: Lead on discovery calls, site surveys, ROI modelling, and collaborate with internal design/estimating teams to produce value-engineered proposals swiftly.
* Client Engagement & Conversion
: Secure pilot projects and convert them into multi-site or national frameworks; manage opportunities end-to-end with professionalism and drive.
* Reporting & Forecasting
: Provide regular, accurate updates to Sales Director and MD—highlighting pipeline, progress, risks, and wins.
* Represent Heartbeat Externally
: Attend industry events, showcase Heartbeat's expertise and values, and build Heartbeat's reputation and network across the sector.
About You
* Driven & Bold
: You act with urgency and accountability—if something needs doing, you do it… fast.
* Flexible & Resilient
: Thrive under shifting priorities and deadlines. Fieldwork, HQ meetings, and client visits are all part of your rhythm.
* Results-Oriented
: Targets motivate you—exceeding them gives you purpose.
* Disciplined Qualifier
: You have a sharp radar to identify where Heartbeat can truly add value—and where it can't.
* Excellent Communicator & Negotiator
: Sharp at building relationships, framing ROI value, and closing deals.
* CRM Proficient
: Confident using tools like HubSpot, Pipedrive, or similar to manage an ABM-driven pipeline
* Experience & Network
: Ideally 5+ years in fit-out, retail, contract furniture, or similar, with a black-book of relevant contacts (contractors, developers, retailers, etc.)
* Integrity & Accountability
: You own the result—whether a win or a miss—you're accountable and you learn.
What's in It for You
* Immediate Impact
: Become a core driver in Heartbeat's growth roadmap.
* Highly Rewarding
: Competitive salary plus uncapped commission and performance incentives.
* Career Progression
: Clear path to a senior role leading a team.
* Hybrid Structure
: Balance time between HQ and impactful field presence.
* Supportive Environment
: Work with a dynamic, agile team under bold and flexible leadership.
Working Pattern
* HQ Presence
: ~40% of working time (e.g., strategy sessions, team catch-ups).
* Field Work
: ~60% (client meetings, site visits, events).
* Hours
: Approx. 08:00–17:00 Monday–Thursday, 08:00–13:00 Friday, with flexibility to meet business demands.
* Start Date
: Immediate availability required.
How to Apply
Please send your CV and a brief note on how you would make an immediate impact at Heartbeat to, reframing the role as personal opportunity and challenge.