Join to apply for the Retail Advisor, 16hrs, St Helens role at Virgin Media O2
Overview
Location: St Helens
Job Family: Retail
Job Type: Part Time
Salary: Competitive + Fantastic Benefits
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What You’ll Be Doing
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Helping to maintain an inviting and organised store environment.
The Must Haves
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Things We Are Looking For
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
What’s In It For You
* A supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date.
* A competitive hourly rate of £12.40, with potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market-leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and your birthday off. Option to buy and sell up to 5 extra days.
* An excellent pension scheme, matching up to 10%.
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Next Steps
Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our recruiters to talk through the role in more detail and discuss some further questions.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
Industries
* Telecommunications
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