Solway is part of the Cove UK family, a coastal holiday park in Cumbria, with one of the UK's most beautiful National Parks right on its doorstep, the Lake District.
We are a passionate, customer-centric business and our goal is to consistently deliver hospitality with excellence, as well as creating a safe, friendly and innovative environment for our guests to enjoy and employees to work in.
Key Responsibilities:
* Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
* Manage our busy, vibrant guest experience
* Promote the park as the premier holiday destination it has become so widely known for
* Building a successful team that delivers exceptional service
* Coaching and developing team members to exceed our guest, commercial and lifestyle targets
* Create an environment where our guests will want to return to time and time again
* Work closely with the revenue and marketing team, promoting our premium accommodation and facilities both regionally and nationally
Experience/Skills Required:
* Able to work in a fast paced and full-on environment
* Have a keen eye for detail
* Experience in upmarket holiday accommodation
* Customer service and management experience preferable
* Experience in a role with focus on standards and revenue generation
If you think the perfect candidate is you, then we'd absolutely love to hear from you
Team benefits:
* Career progression
* Employee assistance programme
* Team recognition programme
* 25% off food & drink while on all Cove UK parks
* Generous team discount on Holidays to Cove UK parks
* Free use of swimming pools and gyms on all Cove UK parks
* Long service awards and value recognition
* Company events and incentives
* Refer a friend scheme
* Sales referral scheme
* Fabulous location
We welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.