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Customer services administration assistant

Portree
Administration
Posted: 14h ago
Offer description

We are a leading general insurer and financial services company, who have been serving the rural community for over 110 years. As their local agency office in Portree, we deliver their award winning service and sell their product range across our region, championing the honest, personal approach to customer service theyâre famous for. \n\nAs a Customer Services Adviser within our small team, youâll play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our customers are always happy. Providing exceptional administrative support, youâll handle enquiries, paperwork, sales tasks and potentially some bookkeeping admin, with a âcan-doâ proactive enthusiasm. The chances are, youâll have already worked in a similar role, so will be no stranger to applying an excellent telephone manner and a flexible, people orientated approach to everything you do. Above all though, youâll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment. You will learn how to work in a busy office environment, you will learn how to work both individually and as part of a team. You will learn how to manage your work load, how to complete specific tasks allocated to you and help the team work smoothly. You will learn all aspects of Microsoft applications including; Excel, Word, Outlook and Office 365. You will learn about our internal contract processing, preparing reports, communication and customer service. -5 Nationals including English are required for this role\n-Good IT skills and able to use Microsoft packages including Excel, Word and Teams\n-Good communication skills.

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