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Social media engagement officer - volunteer

Croydon
Holistic Wellbeing Hub CIC (HWH)
Engagement officer
Posted: 20 April
Offer description

Overview

Be the human behind a growing online community changing men’s lives. Join Holistic Wellbeing Hub as a Volunteer Social Media Engagement Officer, building real connections, responding with care, and helping every follower feel seen, heard, and part of something bigger.


What difference will you make?

* 🌱 You’ll strengthen the heart of our community by making every interaction meaningful. Your presence will turn followers into active participants, deepen trust, and ensure no one feels ignored—helping us grow a supportive, engaged network around men’s mental health and family wellbeing.


What are we looking for?

* 💛 Warm, empathetic communicator who writes naturally and authentically
* 📱 Confident Instagram user with understanding of engagement (DMs, comments, Stories)
* ⏱️ Reliable and consistent with daily check-ins
* 🧠 Good judgement and sensitivity in conversations
* 🤝 Values-led, aligned with community and men’s mental health
* ➕ Community management or safeguarding experience
* Remote


What will you be doing?

* 🤝 Respond to comments, DMs, and mentions across platforms with warmth and authenticity. Engage with followers, build relationships with aligned accounts, and support community growth. Spot opportunities for connection, monitor conversations, and escalate sensitive messages appropriately.


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