Join to apply for the Facilities Soft Services Supervisor role at s1jobs. The Scottish Event Campus (SEC) comprises the SEC Centre, SEC Armadillo and the OVO Hydro, Scotland's premier venue for events, conferences and exhibitions, consistently ranking in the top 3 busiest venues worldwide.
Responsibilities
* Support continuous improvement of effective cleaning and housekeeping operations across the campus, ensuring alignment with the SEC’s Experience Strategy and compliance with all Health & Safety procedures (including COSHH).
* Work proactively with the SEC’s cleaning partner to align service delivery with event schedules and business needs.
* Ensure internal spaces (public areas, meeting rooms, dressing rooms, production rooms) are consistently presented to the highest standard.
* Oversee external SEC areas (entrances, concourses, car parks, facades) to maintain a clean, safe, and welcoming environment.
* Maintain consumables and stock inventories in collaboration with the cleaning partner.
* Liaise with the helpdesk to resolve soft services issues quickly and effectively, completing tasks and jobs as appropriate.
* Support colleagues across the Facilities Team to deliver a service quality that enhances the client and customer experience and indeed exceeds expectations.
* Assist in monitoring and managing suppliers (waste management, pest control, window cleaning) to ensure they meet and exceed agreed SLAs.
* Assist the Facilities and Contract Manager with post-event inspections of all client and visitor event spaces and complete regular venue inspections with the housekeeping and cleaning partner.
Key Attributes
* Knowledge of Health & Safety legislation including COSHH.
* IOSH Certificate or equivalent.
* A minimum of 12 months experience managing/supervising a cleaning operation in a commercial environment.
* Experience of Microsoft software systems.
* Able to work flexibly in line with business requirements including working during events in evenings and weekends.
* Educated to a minimum of NVQ level 3 or equivalent.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Other
Industries
Staffing and Recruiting
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