Agile Delivery Lead – Hiscox
Build a brilliant future with Hiscox.
Key Responsibilities
* Delivery ownership and oversight across cross‑disciplined squads within a value stream (utilising Agile values, principles and practices).
* Relentless focus on delivering value.
* Use JIRA boards to facilitate change delivery by actively participating in the collation and prioritisation of the backlog.
* Help the squad meet commitments, remove impediments and dependencies, escalating where appropriate, and ensure they take appropriate action.
* Ensure stakeholder engagement, communications and expectations are appropriately managed and aligned, protecting squads from external interference.
* Facilitate and tailor Agile ceremonies, adapting methodologies to the squad and value‑stream level.
* Actively manage risks to deliver maximum business value and remove impediments.
* Drive continuous improvement through metrics, coordinating shared release management activities across multiple squads; drive technical excellence by improving technical practices and processes.
* Regularly compile and present accurate DORA and performance metrics to key stakeholders.
* Support Product Owners across value streams, ensuring backlogs are prioritised and road‑maps reflect delivery “do‑ability”; balance business priorities against commitments when managing late or ad‑hoc requests.
* Accelerate timely delivery of squad support requests, resolve inter‑squad dependencies through close collaboration with other ADLs, and own accurate completion of squad administration.
* Share knowledge, best practices and coach other members of the Agile Delivery Chapter to support their professional development.
Job Type
Permanent
Reporting to
Head of Platform
Must Haves (Qualifications)
* Detailed knowledge of, and experience working with, Agile frameworks (e.g., Kanban, XP, Lean, Scrum, SAFe).
* 3+ years’ experience in an Agile Delivery Manager / Agile Delivery Lead / Product Owner role (or demonstrable evidence of similar skills and experience).
* Knowledge of project management, delivering within a Programme / Portfolio of change.
* Experience supporting live complex solutions, Incident/Problem management including major incident management.
* Commercial awareness – ability to support the Head of Platforms in effective budget / vendor management within a change environment.
* Experience with agile delivery management and collaboration tools (e.g., JIRA, Confluence, Miro, Azure DevOps boards).
* Social, engaging, and naturally collaborative; servant‑leader quality, motivating squads without authority.
* Engaging facilitation skills, both for in‑person and virtual settings.
* Knowledge of technical subjects, including architecture, SDLC, CI/CD pipelines, test automation and other modern engineering practices.
Nice to Haves
* Experience working within Value Streams, a service‑delivery team and a platform‑services squad.
* Development and utilisation of Objectives and Key Results (OKRs).
* Use of data visualisation tools to drive continuous improvement and demonstrate delivered benefit.
About Hiscox
Hiscox is an international specialist insurer focused on key areas of expertise and strength. The culture encourages challenging convention and looking for better ways of doing things. We maintain a focus on excellence, creativity and inclusive work‑life balance through a hybrid model that is employee‑led.
Diversity & Hybrid Working
Hiscox is committed to diversity and an inclusive culture. We offer hybrid working that allows employees to manage their own work‑life balance.
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