About The Role
Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member, and in return you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and our in-house management training programmes
* Optional pension plan
* Additional days holiday with length of service up to five days
* Ongoing training and development, with opportunities to fast track your career
* Free game vouchers every month
* 30% discount off food and drink for you and up to five friends
* 50% off food when working
* Access to our Employee Assistance Programme for you and your family, plus Mental Health First Aiders
* Financial long service awards
* A £15 donation to our charity partner upon completing your induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you will be at the heart of our customer's journey! No two shifts are the same; you might be welcoming customers, hosting parties, or serving food and drinks. Your professional and energetic approach will ensure our customers have an enjoyable and value-for-money experience.
Team Members are trained across all key areas of the centre, so you'll be able to support and add value at every stage of the customer journey. You may also work in the kitchen.
Opening Hours And Shift Patterns
Our centres are open seven days a week, from 9am to midnight. Peak times are evenings, weekends, and school holidays, when we need availability from applicants.
Typical shifts include:
* Weekday mornings: 09:00 - 17:00
* Weekday evenings: 17:00 - 00:00
* Weekend mornings: 09:00 - 18:00
* Weekend evenings: 16:00 - 01:00
Shift times vary by centre and will be confirmed at interview. Under 18s may work until midnight but no later.
You will receive thorough induction and ongoing training, with opportunities for career development and further training, including apprenticeships and management programmes.
To be a successful Team Member, you'll need:
* Excellent customer service skills and the ability to communicate effectively
* High energy and adaptability in a fast-paced environment
* A friendly, supportive team spirit
* Flexibility with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since our IPO in 2016, we've expanded to 74 UK centres and 13 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are market leaders in experiential family entertainment, continually expanding and innovating.
We value diversity and inclusion, committed to creating a workplace that promotes equal opportunities. We believe that a diverse team makes us more relevant, competitive, and resilient.
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