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This position has now been filled, but has been left on our website as we have other similar vacancies on an ongoing basis that might interest you. We also have confidential vacancies not advertised publicly, so it would be beneficial to email your CV (as a Word document) to us, specifying your sector.
Our divisional heads will then forward your CV to the specialist consultant in your sector, such as packaging or print management, among over 30 categories. The consultant will contact you if a suitable vacancy arises or in the near future.
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A leading printing company in the West Midlands is seeking a talented Account Manager with relevant printing experience to join their team. Candidates should be motivated, proactive, and committed to excellent customer service.
Applicants must work confidently under pressure in a deadline-driven environment, be strong team players, and capable of working independently. Responsibilities include:
1. Managing daily account operations alongside an experienced team, ensuring SLAs are met.
2. Collaborating with clients to plan, execute, and deliver campaigns successfully.
3. Building and maintaining strong client relationships and keeping clients informed.
4. Agreeing on budgets and managing project timelines.
5. Coordinating with internal production and dispatch teams to meet expectations.
6. Maximizing customer budgets and company profits by identifying efficient production methods.
7. Anticipating client needs and addressing queries promptly.
8. Monitoring stock levels and providing accurate reports.
9. Ensuring timely processing of orders.
10. Managing artwork, proofs, and approvals as needed.
11. Representing the company during offsite visits.
12. Monitoring market trends and competitor activities to suggest print solutions.
Key attributes include strong organizational and administrative skills, attention to detail, high numeracy, and process orientation.
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