Job Title: Regulatory Affairs Training Manager
Location: White City, London
Contract: 18 months / Hybrid few days per month
Hours: 40 hours per week
Rates: £430 p/d Via Umbrella Company
Job Description
SRG are looking for RA training manager to join a global pharmaceutical company based in London. The RA Training Manager - RIM will have a key role in the success of continued Veeva RIM roll‑out and implementation within the company’s RA, supporting Organisational Change Management (OCM) training activities as a core SME and ensuring RA staff have access to fit‑for‑purpose training material. In alignment with the Functional Change Lead, the RA Training Manager - RIM will be responsible for the training plan creation and management, contribute to the design of training approach, prepare training materials, and organise training development; training coordination and delivery to Super Users and End Users. You will also be responsible for maintaining the training materials post Go live.
Duties and Responsibilities
Major Accountabilities
* Program Training Materials Development and Publishing
* Review and validate central Training material related to Veeva RIM platform deployment
* Create any local Function‑specific materials as required, especially for Super Users
* Ensure training materials are regularly updated for program changes (incl. Job aids, e‑learnings, etc)
* Set up any mandatory e‑Learning content training in Up4Growth for training push
* Training Communications
* Customize Training communications material from Central Training team to provide proactive information and regular updates
* Contribute to creating and delivering Function‑specific Training communications and materials as necessary, in line with agreed central governance processes
* Support coordination and promotion of Show & Tell / demo sessions within Function
* Super User - Training Coordination, Delivery & Tracking
* Attend central Train the Trainer sessions
* Align with Functional Change Lead to:
o Schedule Super User training sessions in Up4Growth
o Deliver Training sessions
o Generate Up4Growth Super User Tracking reports
* End User - Training Coordination & Delivery
* Schedule End User Instructor‑Led training sessions in Up4Growth, leveraging Function End User lists
* Deliver Training sessions
* Support Super Users during their own training sessions to End Users (tech and content support)
* Provide support to End Users throughout the training period
* End User Training Records & Systems Permission Management
* Generate Up4Growth End User Tracking reports
* Track actual Attendance Report and compile End User Completion Reports
* Ensure all Function associates achieve training pass, and any other approvals required in order to secure Veeva access authorisation
* Ensure Functional business roles are correctly mapped to correct system roles and permissions
* Stakeholder Management & Engagement:
* Help to raise Functional Training‑related risks, issues, and change requests as required via appropriate channels, ensuring Central OCM team visibility
* Regularly connect with Functional stakeholders to understand and mitigate concerns
* Training Materials Maintenance Post Go‑Live
* Liaise with Veeva Product Owners to understand release impacts (x3 per year) on existing system, processes, and ways of working
* Identify key affected audiences
* Conduct impact assessment on existing training materials
* Revise, retire or create new materials and job support tools that reflect release changes
* Plan and execute training delivery strategies to key impacted audiences
* Schedule, communicate and deliver training as needed
* Evaluate training effectiveness
* Assess for effective adoption of release changes, preparing further supports, if needed
Experience and Qualifications
Life Science Degree or other University degree with equivalent experience
Experience and skills
* Strong training, communications, project management skills
* Experience in Project management tools & systems
* Proven successful experience on the design and development of training concepts with cross‑functional teams
* Strong training delivery capability
* Good understanding and direct experience with Veeva RIM deployments
* Good understanding of all RA roles
* Good Organizational awareness
* Technology‑savvy – ability to leverage and use systems, technology and automation to (including digital assistants and AI tools) to derive impactful trainings and communications
* Strong communication skills
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