Job Description
We are looking for an experienced Events Operation Manager to join the team at National Museum of Scotland
Objective:
To work closely with the Events Sales manager to deliver a full event catering and beverage service, to an exceptionally high standard, for external clients of the National Museum of Scotland and Benugo Events Scotland.To work productively as part of the wider team at NMS and in support of the Management team.
About the Events Manager role:
To manage all the operations of day to day internal hospitality, evening and weekend events at The National Museum Scotland
Deliver a high quality food and beverage service for all events including internal meetings, ensure service standards are met and contribute to their development.
Establish, maintain and develop standard operating procedures as agreed with the Events Sale Manager and to contribute to the development of new and existing products and services.
To assist in the running of the daytime front of house operation when required and to assist with weekly stock taking
Send appropriate correspondence to clients, undertake site visits and menu tastings
Available to work 7 days a week, varying hours (can be deemed anti-social)
To liaise with the National Museum of Scotland Event Managers on all events and to build positive client relationships with both internal and external clients
Carry out event preplanning including all liaising with suppliers for event equipment as well as relevant stock purchasing and management
Produce administrative material for events including staff and managers briefing sheets
Maintaining relevant industry standards for licensing, hygiene and safe working practices, ensuring that all equipment under your supervision is kept in working order, kept clean, has clear operating instructions, is secure and safe
Attend events, exhibitions, external meetings, training sessions and courses as agreed with the General Manager
Attend appraisal and review meetings as required to ensure development within the role
About the ideal candidate:
The ideal candidate will be required to work in co-operation with all other staff working in the building and will be expected to demonstrate the following qualities:
* communication skills and the ability to work well with others
* Previous experience in a similar role is desirable
* relationship management
* decision-making ability and problem solving skills
* effective delegation skills
* administrative skills including knowledge of Excel, Word and Microsoft Outlook
* enthusiasm for the hospitality industry and appreciation of high quality service
* strong customer focus
* smart appearance
* ability to plan and deliver successful events with a history of delivering large scale banqueting events
* knowledge of legislation, Health and Safety, employment,
* acceptance of Benugo / Equal Opportunities Policies
* appreciation of aims of Benugo Events Scotland
Additional Information:
The post holder reports to the General Manager
The post holder will work unsocial hours and at weekends as required by the events schedule
The post holder will be expected to adhere to the venue's dress code
To undertake the training of staff and Managers where appropriate
To carry out any duties as reasonably requested by Senior Management
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
* Free lunch on shift
* Free tea and coffee at any Benugo location
* A monthly allowance to use at any Benugo location
* Competitive rate
* Life Assurance
* Enhanced maternity and paternity leave pay for when your family is growing
* Company sick leave
* Company annual leave
* Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
* Employee discounts at several retailers (via Hapi app) & fitness providers
* Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!