About The Role
We’re thrilled to announce the upcoming opening of Bill’s at Heathrow Terminal 2! Known for its vibrant atmosphere and fresh, seasonal dishes, Bill’s is the perfect spot for travellers looking for a memorable pre-flight experience.
Bill's are looking for an experienced Store Manager to lead the opening of their brand-new Bill’s restaurant at Heathrow Terminal 2. In this pivotal role, you’ll take full ownership of the operation, building and inspiring a high-performing team, delivering exceptional guest experiences, and ensuring every detail reflects the Bill’s brand. From team development to operational excellence, you’ll create a vibrant, welcoming environment that makes every visit memorable.
Responsibilities:
1. Operational Excellence: Manage daily operations to optimise profitability, drive sales, and maintain high standards.
2. Team Leadership: Build and inspire a strong team culture, providing coaching and development.
3. Guest Experience: Deliver a warm, welcoming atmosphere that keeps guests coming back.
4. Financial Management: Take accountability for P&L, stock control, labour management, and payroll.
5. Compliance: Ensure food safety, health & safety, and brand standards are met.
About You
The right candidate will:
6. Have proven experience as a Store Manager in the hospitality sector (minimum 3 years)
7. Be passionate about leading and developing teams to achieve operational and service excellence.
8. Demonstrate strong financial acumen with experience in managing budgets, stock, and payroll.
9. Have excellent knowledge of Health & Safety and Food Safety regulations.
10. Exhibit outstanding leadership and communication skills to inspire and guide your team.
11. Be enthusiastic about creating a positive guest experience and maintaining high standards.
In return, you will receive these benefits: Financial Benefits*:
12. An opportunity to earn an extra £50-£500 each time you successfully recommend a friend – unlimited!
13. Discount Designer Shopping Platform – up to 50% off retail prices
14. Free meals on site
15. 50% off any of our locations for you & up to 4 others when you are not working – share the love with your loved ones!
16. Benefit platform with exclusive discounts on shopping, cinema tickets, travel, and more
Health Benefits*:
17. Access to an employee assistance programme offering support to you and your family members with 24/7 telephone advice, free face-to-face counselling sessions and much more. Your well-being is important to us!
18. Healthcare Cash Plan – receive cash back for healthcare expenses including dental, optical, physio, and more
19. Access to 24/7 virtual GP appointments
20. Discounted gym memberships at over 3000 gyms across the UK
21. Free access to apps for virtual physiotherapy treatment and skin cancer screening
Lifestyle Benefits*:
22. Your birthday off, as a paid holiday, every year!
23. A generous life assurance benefit.
24. Dedicated training and development plans to support progression. Did you know that almost 70% of their managers were promoted internally? And over 50% at their support office!