Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Our Selfridges operation spans over the ladies, men's and kids wear shoe galleries, selling over 250 luxury brands. This is an exciting environment within a store that whose vision is to be the destination for the most extraordinary customer experience by surprising, amazing and amusing their visitors and making everyone feel welcome.
We offer an unrivalled shopping experience combining the experience of Kurt Geiger, Selfridges and our luxury brands. Do you want to be a part of it?
WHAT WE NEED FROM YOU:
* Ensure customer service is of the highest standards at all times
* To support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
* Protect the Kurt Geiger brand and ensure you meet our personal presentation standards
* Ensure your area maintains excellent visual presentation which is consistent with company guidelines
* To be an expert in fashion and latest trends
Requirements
* Ensure the customer service is of the highest standards at all times
* Support your management team in achieving company sales targets and operational goals
* Be a role model for our brand with our personal presentation standards
* Maintain store visual standards
* Be comfortable with handling Cash and Debit/Credit Card payments
* Understand and follow all Kurt Geiger point of sale procedures
* Ensure all transactions are processed efficiently and effectively
* Strive to meet company set data capture targets
* Have previous experience in a similar role
* Be a customer service ambassador and enjoy working to KPI's
Benefits
* Competitive basic salary
* Generous commission structure
* Enviable discounts
If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
We Are One
For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism