Job Description
IT Support Engineer
Location: Magherafelt area (4 days per week in office + local client visits)
Salary: £30,000 - £40,000 DOE
Type: Permanent, Full-Time
Reporting to: Technical Operations Manager
Driving Licence: Essential
Overview:
A leading Managed Service Provider in Mid Ulster is seeking an experienced IT Support Engineer to join their expanding technical team. The successful candidate will deliver high-quality IT support and project delivery across Microsoft 365, networking, servers, and security environments. This role is ideal for someone confident engaging with clients face-to-face, technically curious, and looking for a business that invests heavily in professional development and certifications.
Key Responsibilities:
1. ProvideIT support to clients remotely and onsite across Mid Ulster and NI.
2. Diagnose and resolve hardware, software, and network issues.
3. Manage and support Microsoft 365 and Windows Server environments.
4. Support firewall and networking configurations using Fortinet/FortiGate and Dell technologies (training provided).
5. Maintain accurate documentation using internal PSA and IT management systems.
6. Contribute to virtualised infrastructure (VMware / Hyper-V...