Overview
A position has arisen for the post of Health Care Support Worker within Mold Community Hospital. The post holder will rotate within departments and onto night duty as required. The team consists of nursing staff, HCSW, domestics and administrative staff who work together to provide high levels of patient care. The team are flexible in their approach to all aspects of patient care, always putting patient needs first.
Responsibilities
* Assist the registered nurse to deliver a high standard of holistic patient care, ensuring that the patients' dignity and equality are maintained at all times.
* Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients.
* Assist the patients to maintain their own hygiene and personal appearance.
* To perform duties within the plan of care delegated by a qualified practitioner, only for which the post holder has the relevant training and assessment.
* Prepare ward/clinical area for receiving patients by ensuring area is generally clean and tidy; assist in maintaining the standards in the clinical area and report any untidiness/clutter to the appropriate person.
* Assist in the admission of new patients onto the ward by preparing bed area, welcoming patient, directing to bed/other area, showing patient around the ward.
* Complete patient menu cards involving patients in the process, taking into account any dietary instructions as identified by the qualified nurse.
* Participate in protected mealtime for patients by ensuring patients receive their meals/beverages in a timely and safe manner, ensuring hands are washed and the environment is conducive to mealtimes (e.g., preparing bed area).
* Participate in the serving of patients' meals by cutting up food where required, opening packets, helping patients to sit up, ensuring patients' nutritional status is maintained by assisting with feeding/providing beverages and maintaining the nutritional chart (as directed). Report any poor dietary intake to the registered nurse in charge of patient care.
* Act as a chaperone for patients undergoing examinations or other procedures and accompany patients to X-ray or other departments, taking the appropriate documentation and relaying relevant messages under the direction of a registered nurse.
* Maintain privacy and dignity while assisting in the personal hygiene and toileting of patients who are unable to care for themselves.
* Perform patient observations (temperature, pulse and respirations) following a period of appropriate training and assessment.
* Accurately document information relating to patient care as instructed by the nurse in charge.
* Observe and report changes in patients' conditions to the Registered Nurse.
* Provide psychological and physical support to patients/clients prior to, during and following clinical procedures or investigations.
* Assist in the moving and handling of patients in line with organisational guidelines and policies.
* Help the registered nurse establish and maintain effective communications with the patient and carers/relatives.
* Recognise and respond appropriately to urgent and emergency situations.
* Communicate basic information to patients and their carers maintaining confidentiality, dignity and respect.
* Undertake last offices and provide support to family and/or friends.
Qualifications and experience
Essential
* Basic numeracy and literacy skills
* Have dates agreed to complete the All Wales Induction framework Level 2 in health and social care or equivalent
Desirable
* Completion of All Wales Induction Framework
Experience
* Essential: Experience required to fulfil the requirements of the post; Experience of dealing with the public
* Desirable: Previous clinical experience
Aptitude and abilities
* Essential: Ability to remain calm and professional in challenging circumstances
* Desirable: Ability to speak Welsh
Additional information
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants applying for entry clearance into the UK have had to present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years; adult dependants (over 18) are also subject to this requirement.
Employer details
Employer name: Betsi Cadwaladr University Health Board
Address: Mold Hospital, Mold, CH7 1XG
Employer's website: bcuhb.nhs.wales/train-work-live/
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