Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference? This could be the role for you!
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Administrator to join our dedicated fundraising team.
This is an incredible role at a prominent assistance dog charity where you will be a part of our essential work that transforms lives every day.
Hours: 22.5 hours per week
Contract: Fixed term Maternity Cover for a minimum of 12 months.
Location: On-site at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. Please note due to our rural location it is essential that you have the ability to travel reliably to the training centre.
What you will do
You will play a vital role within our Supporter Services function as part of the High Value Giving Team. You will be responsible for the administration and running of our Name A Puppy scheme, alongside general administrative duties such as responding to customer enquiries, ensuring donations are appropriately thanked and logged and managing and updating data administration. This is a great opportunity for someone wishing to start their career in the charity sector, where you can play an important part in raising income through engagement with our fantastic supporters.
What we’re looking for
* Excellent written and verbal communication skills.
* Knowledge of database systems and experience with database administration and data entry.
* Proficient in the use of all Microsoft Office applications.
* The ability to write reports and evaluations using data.
* Excellent customer service skills and a commitment to excellence in supporter relationship management.
* Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
* Excellent time management skills including managing multiple tasks simultaneously and working to deadlines.
* A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results.
Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
First interviews are scheduled to take place 6-8th May 2026 via video call.
Second interviews will take place in person at our National Training Centre.
These dates may be subject to change.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
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