Site Vehicle Damage Assessor (VDA)
Wednesbury
About The Vella Group
With over 30 years of experience, The Vella Group is one of the UK’s leading accident repair specialists, helping customers get back on the road with confidence. We pride ourselves on our commitment to quality, innovation, and exceptional customer care.
Operating across 17 sites nationwide, we’re continuing to grow — and our newly acquired Wednesbury site offers an exciting opportunity to join us as we expand and evolve.
The Role
As a Vehicle Damage Assessor (VDA), you’ll play a key role in ensuring accurate and efficient repair assessments while maintaining the high standards that define The Vella Group.
Core Responsibilities
* Produce accurate, right-first-time repair assessments
* Maintain a strong working knowledge of Audatex and E-Scribe systems
* Understand and apply the terms of all insurer and customer contracts
* Communicate effectively with both internal teams and external partners, keeping precise records in the company management system
* Identify opportunities to improve processes and enhance efficiency
About You
We’re looking for someone who brings both technical skill and a collaborative mindset.
You’ll ideally have:
* Previous VDA/estimating experience
* Proficiency in Audatex and E-Scribe
* Strong communication and teamwork skills
* Excellent organisational and time management abilities
* A flexible, adaptable approach to work
What We Offer
We believe in investing in our people — here’s what you’ll get in return:
* 25 days’ holiday + bank holidays
* Internal and external training opportunities
* Company pension scheme & death-in-service insurance
* Enhanced maternity & paternity pay
* Perkbox – hundreds of exclusive discounts and rewards
* MediCash – free healthcare scheme
* Childcare vouchers or workplace nursery benefit
* Free parking & uniform provided
Key Details
* Hours: 8.5-hour shifts, Monday to Friday
* Licence: Full UK driving licence required
* Location: On-site, Wednesbury