THE ALLSAINTS TEAM
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, wed love to talk to you.
Were a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
We are looking for a Digital Trading Assistant to join our Digital team at Allsaints to support the day-to-day operations of the Allsaints websites. This role sits within our Digital trade team, and reports into the Assistant Digital Trading Manager. The Digital Trading Assistant is responsible for the pre-launch enrichment and setup of online products, as well as ongoing site maintenance and merchandising to drive sales and ensure a consistent brand experience.
What Will I Be Doing
* Ensure all products are accurately enriched and set up pre-launch, including imagery, badges, size guides, copy, categorisation and attributes.
* Manage upsell and cross-sell recommendations for new and existing products
* Maintain site accuracy through regular site checks, including ensuring product badges, size filters and colour groupings are updated and maintained.
* Support the Assistant Digital Trading Manager in ensuring the product visual merchandising of the website is always maintained, utilising trade & stock knowledge to align with the business goals.
* Maintain web pages by ensuring all collections, product images, badges and videos are up to date with seasonal launches.
* Product reporting: Manage reporting for product launch updates, seasonal tracker summaries, reporting on launch percentages, reasons for product not being online and proactively seeking resolution for products to launch online
* Support the Digital team during campaign and promotional launches through site testing and walkthroughs.
* Manage email and performance marketing VM alignment with category and listing pages for a smooth customer experience.
* Conduct regular site audits across all regions to ensure site quality and brand alignment.
* Support the Digial Trading Manager and Assistant Digital Trading Manager in the creation of daily sales.
* Support the Assistant Digital Trading Manager in the creation of bestseller reporting and taking action to update categorisation on site and drive sales.
* Strong customer and regional awareness. Understanding the different site capabilities and trading activities by region.
* Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first.
* Strong awareness of the Digital Trading Strategy and actively seeking opportunities to drive sales and KPIs.
* Assist the Trade Manager / Assistant Digital Trading Manager when needed
* Highly organised and strong attention to detail
* Enthusiastic and flexible in response to a high paced fashion environment
* Strong communications and teamwork skills
* Proficient in Google docs / Excel, with data entry and formatting experience
* Passion for fashion and retail
ABOUT THE LOCATION
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
What We Stand For
The Customer is the Boss
We work as one proud team to get the best for our customers
One Team
We are joined up and encourage others to share their ideas
We Do What We Say We Will
We know our goals, and we work with clear outcomes in mind
We Are Responsible
We are self aware, understand the impact we have on others and are positive about the future
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