Company description:
Khne + Nagel (AG & Co.) KG
Job description:
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Are you passionate about delivering exceptional customer service and ensuring smooth logistics operations? Were looking for aRoad Logistics Customer Care Operations Specialistto join our dynamic Road Sales team and play a key role in supporting our clients and freight operations.As a Customer Care Operations Specialist, youll be the backbone of our branchs client support, ensuring shipments are processed efficiently and customers are kept informed every step of the way. Youll collaborate closely with Freight Account Managers and other departments to deliver seamless service and operational excellence.
How you create impact
* Process client and overseas bookings accurately.
* Provide operational & sales support to Freight Account Managers.
* Coordinate with all parties to manage the movement of goods.
* Resolve shipment issues and keep clients updated.
* Handle sales and purchase invoicing/queries for the branch.
* Promote a positive team culture and support cross-departmental tasks.
* Ensure compliance with health & safety, quality, and security standards.
Profile description:
What we would like you to bring
1. Secondary school education or equivalent.
2. Strong background in customer service with attention to...