Workshop Service Controller Job Location: Wimborne, Dorset Job Type: Permanent Salary: £25,000 - £32,000 per annum Hours: 40 hours per week, Monday – Friday 8am – 5pm (no weekends) A specialised commercial vehicle dealer is recruiting for a Service Controller based at their Wimborne site. This well-known company with a great reputation takes pride in supply an excellent service to their customers. Their customer’s vehicles are a vital tool to their business or everyday life and the main aim is to keep their vehicle on the road. They pride themselves on pulling out all the stops to ensure their customer’s vehicles are back on the road as soon as possible, whether it’s following a service or a breakdown. This is a busy and exciting position which will see you working as part of a team to book in, schedule and manage the repairs of the vehicles. Key duties: * Consistent communication with customers throughout jobs being work in progress * Scheduling planned work for the team of engineers * Forward planning any jobs that roll over and booking in engineers next jobs when nearing completion of current job * Ordering in and invoicing out parts * Booking parts to jobs and issuing parts to the Technicians * Managing stock, maximise profitability * Processing engineers reports from write up though to an account invoice * Liaising with customers in requesting purchase order numbers * Assisting with the process of warranty claims Requirements needed for the role: * Previous experience within the automotive industry within a Parts / Motor industry / Plant & Equipment hire / Scheduling is preferred * Excellent communication skills * Ability to work in a fast-paced environment For more information on these positions, please call our recruitment team directly on (phone number removed) or by emailing your CV. Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles. Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender. By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time. Keywords: workshop, parts, automotive, service, technician, parts controller, parts advisor, mechanic