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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Doncaster
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Client:
Telent
Location:
Doncaster, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.
The Cloud Engineer will develop and strengthen relationships with both internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be ready to contribute to innovative network and system development that impacts millions and helps keep the nation's critical infrastructure connected and protected 24/7.
Responsibilities of the Cloud Engineer include:
* Training engineering staff and customers on products and solutions.
* Supporting Professional Services and Sales within Network Services.
* Monitoring customer incidents and reporting on accounts as needed.
* Identifying trends, security threats, and technical bulletins affecting customers.
* Managing documentation related to customer platforms and Telent Cloud Services.
* Following internal and external processes for task management and documentation updates.
* Assisting with PoC scenarios, Type Approval activities, and lab testing.
* Creating TA, POC, RFC, WI, and SoW documentation.
* Peer reviewing engineering documentation.
* Pre-staging equipment for customer sites as needed.
* Participating in customer meetings such as support reviews and incident reviews.
* Ensuring accurate and timely timesheet submissions.
* Aligning certifications and training with business objectives.
* Accurately submitting overtime and expenses.
* Adhering to GDPR and information security policies.
Qualifications and skills required:
The ideal candidate will have an interest in Cloud technologies, some Azure cloud knowledge, Linux exposure, MS SCCM, and MS Exchange. We will support your development in these areas. You should also have a strong work ethic, a can-do attitude, and experience working in medium to large support environments, with On-premise Cloud Services experience being advantageous.
* VCP 6.x-DCV (Desirable)
* MCSA: Microsoft Windows Server 2016 or above
* Knowledge of Networking Concepts
* Microsoft SQL Server 2016 or above, with clustering and availability groups
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016 and above
* VMware vCloud Director knowledge
* Leadership qualities and hands-on technical skills
* Strong communication and collaborative skills
* Problem-solving passion and independence in work
What Telent offers:
We provide opportunities to develop skills across sectors and technologies, with a focus on inclusive culture and diversity. Benefits include:
* 26 days annual leave plus options to buy/sell days
* Company matched pension scheme
* Family-friendly policies
* Occupational health and wellbeing support
* Discount schemes on entertainment and shopping
* Ongoing training and development
Our values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focussed
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About Telent:
Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, committed to making a positive impact by connecting communities and supporting critical services.
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