Overview
We are looking for a talented IT Support Associate to join our team specializing in Systems/Information Technology for Cummins located in Darlington, County Durham, United Kingdom. This is a permanent role, working 37.5 hours per week, Monday to Friday 8:30am – 4:30pm.
Impact
In this role, you will make an impact in the following ways:
* Work with the Enterprise Platform teams to support local site workload activities.
* Coordinate and support developments and changes required at the local site, including downtime requirements, through the IT ticketing system.
* Engage with Enterprise Platforms IT Manufacturing team members as part of the review process for incident issues.
* Collaborate with plant staff to build relationships and foster open communication with Enterprise Platforms, ensuring all devices on site are used in accordance with best practices.
* Assist in MDaaS Stock management and business forecasting to maintain break‑fix stock and meet business requirements.
* Identify, design and implement business and IT solutions.
* Support global technical initiatives and projects shared by the Enterprise Platforms IT Manufacturing Projects team at the local site.
Technical Skills
To be successful in this role you will need the following:
* Experience with Windows OS from XP through 11 and servers from 2008 to 2022.
* Familiarity with Active Directory, Group Policy, antivirus systems, and basic Windows security settings.
* Basic understanding of network infrastructure including TCP/IP, switching, and common network devices.
* Technical aptitude using standard IT software such as MS Office, Telnet/Putty, remote desktop, SCCM, and Cummins tools.
Qualifications
Education/Experience:
* High school diploma, certificate of completion of secondary education, or equivalent experience required. Associate Degree, relevant industry training, certification, or equivalent experience preferred.
* Significant work experience and in-depth knowledge obtained through specialized training and relevant experience.
Job Details
Job Category: Systems/Information Technology
Organization: Cummins Inc.
Role Category: Hybrid
Job Type: Office
Relocation Package: No
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Manufacturing
#J-18808-Ljbffr