Division Close Brothers Invoice and Rentals - Vehicle Hire
Location Ilkeston, UK
Salary Competitive Salary, Discretionary Bonus + Company Benefits
The Vacancy
OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join the Close Brothers Vehicle HireTeam, where as theWorkshop HGV technician you will be required to carry out repair and maintenance work on both CBVH and customer vehicles in line with CBVH and DVSA standards and guidelines.
Working as part of the Transport team,our ideal team member will have previous experience indiagnosing faults on vehicles using the latest diagnostic equipmentand must also possessexcellent customer serviceskills.
RESPONSIBILITIES
* The workshop technician will be required to work with a team of technicians to repair and maintain the vehicles owned by Close Brothers Vehicle Hire or operated by CBVH customers in line with CBVH and DVSA standards and guidelines.
* Their duties will include mechanical repairs, cosmetic repairs, preparation of vehicles for MOT testing and taking the vehicles to MOT, as well as routine 6 weekly safety inspections and B services.
* They will be required to have a good knowledge of the latest vehicle legislation as well as the technical equipment used within the workshop.
* The workshop technician may be required to work shifts, or possibly operate from a mobile repair vehicle if so, required by the business. They may also be required to attend breakdowns.
* The workshop HGV technician will be based from Ilkeston.
* Performance of all maintenance services according to the manufacturer's instructions and according to the maintenance schedule/Service processor.
* All visual inspections, adjustment operations, adjustments, operating fluid changes and additions, replacement of worn equipment (e.g., brake linings).
* Resetting of the maintenance system.
* Cleaning and care of the customer vehicle.
* Responsible for repairing and servicing of vehicles booked into the workshop.
* Carrying out warranty repairs to manufacturers guidelines.
* Stripping, fitting and replacing components on vehicles.
* Dealing and resolving customer queries.
* Ensuring that their jobs and deadlines are met
WE WOULD LOVE TO HEAR FROM YOU IF ARE/HAVE:
* A hard-working person that is tenacious and resilient with a strong desire to exceed the customers’ expectations
* Strong ability to plan and organise.
* Practical problem-solving ability
* Enthusiasm and drive for getting the job done with evidence of “going the extra mile” coupled with strong client focus, a flexible and resilient attitude.
* Able to demonstratean understanding of the business.
* Great interpersonal skills both written and verbal
* Excellent diagnostic skills.
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
* City & Guilds Repair and Servicing of commercial vehicles 383 Parts 1,2 &3 or equivalent
* LCV experience would be advantageous.
* HGV CE,C1E licence.
We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us atrecruit.ssc@closebrothers.com or request a call back.
ABOUT US
Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.
At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.
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