Casual Retail Store Assistant are responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate experience for our fans, as well as maintaining excellent retail standards through the back-of-house operations. Casual Retail Store Assistant will drive results through effective communication and a demonstrated ability to work as a member of a winning team! Casual Retail Store Assistant will usually be expected to work a part‑time schedule which can include days, nights, and weekends. Responsibilities:
* Greet fans and ask questions to help make their shopping experience an enjoyable one
* Make recommendations based on observations and conversations with fans
* Help execute a brand connection by ensuring fans enjoy a seamless shopping experience
* Maintain sales floor and/or stockroom standards with an eye to detail
* Process sales transactions via the Fanatics Point of Sale System (POS)
* Housekeeping, cleanliness, and general standards
* Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
* Perform additional responsibilities as directed by the management team
* Past experience working in retail or sales preferred
* Ability to work independently and responsibly in a fast-paced environment
* Availability to work extended hours on game days and during events
Job Knowledge, Skills and Abilities
* Possess a fun, professional demeanour
* Demonstrated ability to build product knowledge of Team/League inventory
* Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base
* Ability to maintain high standards of organization and cleanness
* Proven ability to overcome obstacles while maintaining a positive, can‑do attitude
* Strong verbal communication skills
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