Job Description
Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
About the Role
An opportunity exists to join our Vehicle Recovery Unit working within Corporate Asset Management as a Commercial Services Officer. The Vehicle Recovery team deal with over 25,000 vehicle recoveries per year. The role is critical in ensuring the timely identification and disposal of seized vehicles. At any one time, you could be dealing with numerous enquiries involving identifying vehicles, organising examinations and contacting third parties. You will be part of a professional, dedicated, team and will need to be flexible in your approach to your duties. As a Commercial Services Officer, you will be responsible for conducting enquiries into active seizures and authorising the disposal of vehicles either through depollution or repatriation with owners/insurance companies.
KEY RESPONSIBILITIES
1. To triage all incoming demand, related to recovery of approximately 25,000 vehicles and either action or escalate as appropriate in accordance with legislation.
2. To communicate with key stakeholders to ensure that all ELVIS records are appropriately completed/updated in a timely manner.
3. To answer requests for information, via telephone/email/letter from internal departments, external agencies and key stakeholders.
4. To undertake all necessary enquiries/lines of investigation to establish the true identity of a vehicle and the rightful owner
5. To upload and input information into force systems to ensure an accurate and audit able record of events and activity.
6. To authorise disposals: determining the most lucrative disposal method.
7. To review and process financial submissions to ensure the timely