Annual wage £13,312.00 to £23,795.20 Salary depended on age and experience Regular salary reviews as the candidate meets the companies training KPI’s Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday To Friday, 9am to 5pm Total hours per week: 40 Expected duration 18 Months Possible start date 03 Jun 2024 Date posted 25 Apr 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000247203 Positions 1 available What you will do in your working day Your duties will include, but not limited to: Handling incoming calls Helping schedule service visits for customers Managing deliveries Managing breakdowns Ordering spare parts from a range of European suppliers You will be using the Microsoft 365 package sending and receiving emails via Outlook, Updating Excel spreadsheets and using word as well as keeping our service up to date. Create Purchase Orders for parts and sub-contractors.- Full training will be given on our systems. The training you will be getting You will be working towards the Level 3 Customer Service Specialist Qualification. You may also need to work towards Level 2 Functional skills in maths and English if not acheived at GCSE 4/C. All training to be given during working hours, educator sessions will be held via teams. What to expect at the end of your apprenticeship The successful candidate would be offered further training and career progression within the business. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, Physical fitness Qualifications GCSE or equivalent English (Grade 4) Desired GCSE or equivalent Maths (Grade 4) Desired