As a Hotel Receptionist (Day and Night Shift), you will:
* Provide a professional and warm welcome to all guests and visitors to the hotel
* Provide exceptional experience service to all guests from check-in through check-out
* Deliver good customer service and provide all the relevant information to all guests and visitors for their stay
* Manage arrivals and departure process professionally and in accordance with the Hotel’s Policy, ensuring payments and billings are correct
* Promote the hotel and its services
* Complete all Front Office administration tasks with accuracy and on time
* Liaise with all departments and communicate effectively with the other teams and assist when necessary
* Be available to cover night shift as when needed
Requirements:
* Good communication skills
* Good customer service skills
* Punctual and well presented
* Able to work shifts
* All applicants must be eligible to live and work in the UK
Experience: Not required
Employment: Full-time
About Grand Plaza Kensington: A stylish boutique hotel.
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