Client Local Authority in Havering Job Title Business Support Officer-Adult Services(Minute Taker) Pay Rate £16.32 an hour PAYE/£21.19 an hour UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid Working- Minimum 3 days a week office based in Romford Town Hall Description The primary purpose of this role is to provide a reliable, high quality administrative and support service to Adult Social Care. The key objectives are : · Contribute to the development of the Business Support Team 'service offer' helping to professionalise and future-proof administrative and support services by participating in task-finish working groups. · Identifying any potential issues with administrative processes and escalating to Team Leaders. · Assessing any service complaints received and escalating to a Team Leader where appropriate. · Promoting the "Self Serve" ethos across departments. · Responsible for owning and proactively managing and prioritising tasks to a successful conclusion. · Sharing learning and best practice with peer groups as appropriate. · Providing high quality, consistent, efficient and effective support services within agreed timescales. · Supporting different front line teams and projects simultaneously. · Providing high level specialist minute-taking support to all service areas across Adult Social Care. · Provide support to specialist areas across the Council which may involve some working with our partners and as detailed in the supplementary tasks document attached. · Be a nominated 'subject matter expert' lead for at least two appropriate corporate functions such as HR, Finance, IT, Complaints etc. · Compile scheduled and ad-hoc reports as required. · Provide diary management and plan and facilitate meetings and events. · Ability to support teams using a variety of ICT Systems and processes as required by services such as Liquid Logic · Undertake any other duties commensurate with the level of responsibility of this post. Please be aware that this role will be mainly minute taking. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website