An insight to our Team You will undertake the administration for our Client's Car Scheme and processing vehicles for employees. Support employees through telephone and email communication, work with other suppliers to manage the supply of cars and assist the Client in providing reporting and information regarding the progress of the Clients Car Scheme. Essential & desirable skills: An excellent telephone manner. Be able to work as part of a busy team. Be able to provide quality customer care to a variety of individuals. Be reliable and proactive. Be able to use initiative. Be willing to learn and willing to ask questions. Be methodical and conscientious. Be able to multi-task Educated to GCSE (or equivalent) level (essential) A-Levels, NVQ Business Admin, I.T or Customer Service (preferred) Some office experience (desirable) Be competent with Microsoft Office suite (specifically word and excel) Key Responsibilities: Administer the progress of Car Scheme vehicles by ordering, arriving, and registering requested specifications. Ensure all registered vehicles are insured through individual policies or on the MID Portal Working within the Clients KPIs, communicate with drivers to sign relevant documentation and arrange handover appointments. Completing refurb paperwork and entering charges into the Clients Car Scheme system to be charged to the driver through Payroll deductions. Total loss, stolen vehicles, and vehicle fine management. Completing ad hoc vehicle administration processes. Liaising and working with other suppliers to ensure the efficient process of the scheme. Produce reports in line with customer requirement and distribute in required timescales. Manage the V5 process for the Clients Used Car Remarketing Team. Working hours: 8.30am to 4.30pm Monday to Friday Location: Avonbury Business Park, Bicester, OX26 2UA Holiday entitlement: 24 days (increasing by one day after two years service to a maximum of 29 days) plus bank holidays Additional benefits include: Hybrid Working Casual dress Company events Company pension scheme Private medical insurance Travel Insurance About FCLG We have been experts in our craft for over 35 years, endorsed by our longstanding relationships with many high profile, blue-chip companies. Our focus is providing exceptional service levels via our UK based, and highly skilled workforce. Our success is founded on sound principles, and a common sense, hands-on approach. We specialise in providing fleet management, including vehicle ordering solutions, accident management from FNOL to solution, risk management including driving licence validations, outsourced resourcing and a multi-functional digital hub, FleetHalo, designed to support all your fleet needs.