Overview
Are you passionate about providing exceptional customer service and making a difference in people’s lives? We are looking for a dedicated Protection Adviser to join our dynamic team!
Search are looking to speak to experienced Protection Advisers or sales individuals from a financial service background looking to join a leading multi-award winning insurance company. This role offers an exciting opportunity to provide exceptional customer service and advice on life insurance products. The ideal candidate will have strong financial services experience and excellent communication skills.
Location and Details
Location: Stockport – 2 days a week in the office/3 days at home
Start date: End of October
Salary: 32,000 plus uncapped commission - Fantastic benefits package as per below
Working Hours: 35 hours per week between 9am – 8pm Monday to Friday; One Saturday every 3 weeks 9am – 2pm (you get time back). Rota will be provided in advance.
What you get in return
* Fantastic office environment - Receiving the highest quality training, support and development
* Fantastic Pension Scheme - Pension of up to 12%
* Healthy Perks: Free healthy breakfast and lunch when attending the office.
* Life Assurance
* Personal Health Fund: Covers expenses such as optical, dental, health assessments, chronic prescriptions, and activity tracking devices.
* Health Insurance: Award-winning health insurance with benefits and activity-based rewards.
* Gym Membership: Discounted gym membership.
* And Much More!
About the Role
The Protection Advisor role is all about understanding customer needs and providing exceptional service. This position involves advising on life products, building rapport with customers, and ensuring they make the right choices.
Key Responsibilities
* Exceptional Service: Provide outstanding service and advice over the telephone to both personal and business customers.
* Time Management: Manage time effectively in a fast-paced environment to meet numerous customer needs.
* Proactive Learning: Maintain knowledge and drive personal performance with ongoing support and coaching.
* Regulatory Standards: Ensure compliance with FCA and internal regulatory standards for advice provision.
* Quality Advice: Document and analyse every conversation to provide high-quality advice.
What You Need to Thrive
* Experience: Previous experience with Insurance or Financial Services is essential.
* Communication: Confident telephone manner and strong customer engagement skills.
* Regulatory Knowledge: Full understanding of FCA regulatory requirements.
* Motivation: Highly motivated with a drive to deliver sales targets and outstanding customer outcomes.
* Organization: Strong organizational skills with the ability to manage time and focus to maximize productivity.
* Qualifications: Financial services qualifications appropriate to the role, ideally CEMAP or R05 would be an advantage
How to Apply
If you are ready to take on this exciting challenge and contribute to the success, we want to hear from you! Apply now by sending your CV today!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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