Job Summary
Job Title: Residential Support Worker
Home: Orchid Cottage
Location: Poulton-le-Fylde
Hours: 40.5 hours per week
Salary: £26,350 - £30,050 (depending on experience and qualifications)
Earnings: £29,975 - £33,675 (based on 7 sleep-ins per month)
Shift Pattern: 1 shift on, 2 shifts off
Shift Times: 07:30am to 22:45pm (11 shifts per month, on two thirds of these shifts you will sleep in overnight)
Annual Leave Entitlement: 244 hours
Essential Criteria: Driving Licence*
Hexagon Care Services is a national provider of residential care, education, and therapy for young people. With over 80 homes and schools across England, we work closely with local authorities to deliver specialist services including therapeutic care, crisis intervention, and support for children with social, emotional, and behavioural needs. Our mission is to provide safe, stable environments where young people can grow, heal, and thrive.
We are looking for a compassionate and dedicated Residential Support Worker to join the team at Orchid Cottage, a home rated Ofsted Good.
This is a fantastic opportunity for someone who is passionate about supporting young people and working within a skilled, experienced team. You’ll play a key role in helping young people with daily routines, appointments, and emotional support, while contributing to a positive and nurturing home environment.
Key Responsibilities:
1. Support young people with everyday tasks such as cooking, cleaning, attending appointments, and engaging in recreational activities
2. Respond to challenging behaviours with professionalism and empathy, supported by senior staff and therapeutic services
3. Foster a nurturing and secure environment where young people feel heard and respected
4. Work collaboratively with psychologists and the therapy team to implement effective strategies and boundaries
What We’re Looking For:
5. A genuine passion for supporting and safeguarding young people
6. Strong role-model qualities and a team-oriented mindset
7. Experience managing challenging behaviour calmly and effectively
8. Flexibility to work shifts, including evenings, weekends, and sleep-ins
9. Essential: Driving Licence
Benefits of Working at Hexagon Care Services:
10. Death in Service (4x salary)
11. Free on-site parking
12. Electric vehicle scheme
13. Employee Assistance Programme
14. GP Hero access
15. Blue Light Card
16. Long Service Payments
17. Cycle to Work Scheme
18. Ofsted Outstanding bonus payment
19. Pension scheme
*We are committed to being fair and non-discriminatory in our recruitment practices. Where a service already has sufficient drivers in post, we will do all we reasonably can to accommodate applicants who do not drive, and in those instances, the driving requirement may be considered desirable rather than essential. However, as a care provider, the safety, welfare, and needs of the young people we support must always take priority, as such, this may mean that driving may be listed as being essential for some of our posts.
Please note, Hexagon Care Services does not hold a sponsorship licence and as such we are unable to support any candidates who do not already have right to work. This is a permanent position, if you have right to work but with an expiry date, we are more than welcome to receive your application but please note you would only be eligible for an interim contract linked to your RTW expiry.
All hiring managers at Hexagon Care Services are trained by safer recruitment consortium accredited trainers, and all positions in regulated activity with children will be required to undergo safer recruitment and onboarding checks prior to commencement. This will include an enhanced DBS and/or children’s barred list check.
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